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Over-C minimises misreporting and ensures that operational processes fully comply with regulatory requirements
Mitigating Risks & Lowering Claims
Customer Experience
Ensuring customers feel safe and have a satisfying experience is vital to any business. With live monitoring and up to the second data, any customer demands or issues can be addressed quickly and safely.
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Social Media Actions
Customers today share feedback online. Complaints and issues happen,from a dirty bathroom, to a broken elevator - It’s how you respond that matters. Using our automated social media analytics, a task or incident can automatically be triggered to address any negative feedback.
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Live Data, IoT & Analytics
Customers today share feedback online. Complaints and issues happen,from a dirty bathroom, to a broken elevator - It’s how you respond that matters. Using our automated social media analytics, a task or incident can automatically be triggered to address any negative feedback.
Incident Capture
All activity is monitored in real-time via Over-C’s visual dashboard and reporting is by exception – any deviation from scheduled activity is immediately raised by the system.
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Public Events & Event Log
As long as people, systems, and processes remain imperfect, operational risk cannot be fully eliminated.
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Interested in learning more about how Over-C can help?
Call +44 20 7873 2352 or Request a consultation
