With total transparency over operational detail, you can be certain that you are successfully managing your costs, ensuring regulatory compliance and delivering a superior customer experience.
If you are managing a high-footfall, high-risk or high-output venue or facility – such as an entertainment or sports arena, a transport hub, a shopping centre or manufacturing plant – how can you be certain that critical tasks such as security, cleaning, maintenance and hospitality services which are often contracted to a third party, are actually being delivered?
Over-C gives you confidence that critical operational tasks are done - and done right. It allows you to make smarter decisions about how to deploy your frontline resources, responding in real-time to changing circumstances to make sure that everything runs smoothly. And it frees you from paper-based processes that slow everything down - giving you back hours in your day.
Over-C generates cost efficiencies and enhances value for money by enabling venues and facilities to streamline processes and maximises the productivity of frontline staff. Incidents may happen, but responding quickly and deploying resources more effectively elevates the customer experience, while helping to generate revenue growth from repeat visitors.
We’re deploying Over-C technology to enable us to develop a smart stadium to ensure our fan experience is second to none. We can see the progress and productivity of all contractors and staff on the ground and see what tasks have been missed, pending and completed. Over-C has revolutionised the way we think about data, analytics and problem solving.
Operations, Facility and Event Manager
Thomond Park Stadium, Munster Rugby
These case studies demonstrate how Over-C gives operational leaders at Munster Rugby, Scotrail and the Southside Shopping Centre complete confidence that their facilities are truly 'fit-for-purpose'. Learn how these venues are using Over-C to ensure the clean, safe, secure and service-rich environment on which a superior customer experience is built.
Over-C is a digital platform that uses location, sensor data and other inputs to trigger tasks and workflows at exactly the right time and place. We empower frontline workers technology, enabling them to work more productively and efficiently while also connecting them to the wider organisation all through our simple to use application and visual dashboard.
Add value by enabling more cost-efficient and effective deployment of front-line resources.
Reduce the costs, effort and risks associated with running a world-class public facility.
Improve morale, performance, and retention by monitoring and engaging previously invisible front-line employees.
Minimise fraud whilst ensuring that operational processes fully comply with regulatory requirements.
Connect and intelligently deploy frontline workers; enhancing brand reputation and enabling an unmatched customer experience.
Extend the digital workplace to 'invisible' frontline employees - without cannibalising existing IT resources.