Reuniting weird and wonderful lost property items at The Trafford Centre

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A David Bowie poster…

Crocs (black!)… 

A Tesla wheel cover….

These are just some of the weird, wonderful and downright strange items that have found their way to lost property at The Trafford Centre. Regardless of whether you’re having a leisurely mooch around the shops or you’re rushing around to grab some essentials, sometimes leaving things behind is inevitable. 

Here’s a rundown of the T

op 10 most common items the centre has processed in the last year:

  1. Clothing
  2. Bank or credit card
  3. Shopping bags
  4. Personal bag
  5. Jewellery 
  6. Toys
  7. Mobile devices
  8. Keys
  9. Cash
  10. Wallets and purses

Causing Over-C to accurately and intelligently log and understand various insights from around the centre, the centre has been able to enhance and improve the experience of all of their customers.

It’s a big thumbs up to that!

Simon Layton, Centre Director at Trafford Centre, told us…

“Over-C was a huge change for our team, going beyond security, and expanding into areas such as guest services, including lost property. It’s really important that we create a magical experience for all of our guests. 

In using Over-C to accurately and intelligently log and understand various insights from around the centre, we’ve been able to enhance and improve the experience of all of our customers.”

We’re incredibly proud of the positive impact Over-C is already having on The Trafford Centre in just a year. By providing a remarkably evidential new, and smarter, way of working within the retail space we’re seeing an increased interest, demand and use of it within numerous other shopping centres. What’s more, even those who are often reluctant to change or are more apprehensive about technology are embracing data as the future.

Get in touch to find out more about how we can help your shopping centre or high footfall venue do all of the above… and so much more.

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