I’m concerned my staff won’t use the mobile application. What are the common issues you encounter with encouraging usage?

We have built the mobile application to make it easier for users to do their jobs and to ensure that it is simple to use and intuitive. We spend time with your superuser(s) to train them so they can then train all of your staff. Although some may be apprehensive at the beginning as it’s a change in process, we have found that within a week users see the benefit as they are recognised more for the work they do, it makes their job easier and less time-consuming, it raises performance of those that may not have been performing and overall employee satisfaction goes up. It also connects users to each other so they feel more empowered and connected to the wider organisation.

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